Shipping Info

Try Haritaki | Last updated July 25, 2026

1. How Long Delivery Takes

We process orders Monday to Friday, excluding US public holidays. Most orders enter our fulfilment pipeline within hours of being placed.

Destination	After dispatch
United States	3 to 7 business days
Canada	7 to 15 business days
Everywhere else	10 to 15 business days, varies by country

These are carrier estimates rather than promises. Weather, customs, and carrier backlogs can all move them.

2. Shipping Cost

Shipping is calculated at checkout based on where the order is going and how large it is. Standard US shipping is $5.99 per order. The exact amount is always shown before you pay.

3. Tracking Your Order

Once your order ships you will get a tracking link by email, and by text if you gave us a mobile number. Allow 2 to 4 business days for the carrier's system to start showing scans, since the number is issued before the parcel is physically collected.

If no tracking has arrived within 3 business days of ordering, check your spam folder first, then email support@tryharitaki.com.

4. Wrong Address

Please check your shipping address carefully at checkout. It is the one thing we cannot fix for you after the fact.

If you spot a mistake, email support@tryharitaki.com straight away. There is a short window before dispatch where we may be able to correct it.

We are not responsible for orders sent to an incorrect address entered at checkout. If a parcel comes back to us as undeliverable we will contact you to arrange a reshipment, and a reshipment fee may apply.

5. International Orders, Customs, and Duties

If you are ordering from outside the United States, any customs fees, duties, or import taxes charged by your country are your responsibility. They are not included in your order total and are collected by the carrier or your local customs authority at delivery.

We cannot currently ship to APO addresses or freight forwarders.

6. Pre-Orders and Back-Orders

If your order includes a pre-ordered or back-ordered item, we ship whatever is in stock immediately and send the rest as soon as it arrives. Receiving part of an order is not a mistake, the remainder is on its way.

7. Lost, Stolen, or Damaged Parcels

All handled in our Refund Policy, including what to do when tracking says delivered but nothing arrived.

8. Contact

Email: support@tryharitaki.com
Phone: +1 838-300-0325

Delivery estimates are provided by our carriers and are not guaranteed.